PRIVACY POLICY


This privacy policy has been compiled to better serve those who are concerned with how their 'Personally identifiable information' (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website. 

What personal information do we collect from the people that visit our website? 
When filling out contact forms, subscribing to our newsletter and/or SMS, or otherwise are asked to enter information on our site, you may be asked to enter your name, email address, phone number, or other details to help you with your experience.

How do we use your information?
We may use the information we collect from you in various ways, including when you subscribe to our newsletter and/or SMS, submit a contact form, visit our website, respond to a marketing communication, or search for a Samuelsohn store, reseller, or distributor. We use your information for the following purposes:

• To Improve Our Website: Enhancing our website to better serve you.
• Customer Service: Allowing us to respond more effectively to your customer service requests.
• Communication: Sending periodic emails and/or SMS about your orders, other products, and services, and following up after correspondence (via live chat, email, or phone inquiries).
• Marketing: Sending you newsletters and/or SMS for which you have opted in, including promotions, personalized offers, abandoned cart/checkout reminders, and updates about our products.

How do we protect visitor information?
We do not use vulnerability scanning and/or scanning to PCI standards. We only provide articles and information. We never ask for personal or private information like credit card or social security numbers. 

We do not use Malware Scanning. 

We use an SSL certificate in order to access your current location, should you allow. We will never ask for personal or private information like credit card or social security numbers.

Do we use 'cookies'?
Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and retain certain information.

For instance, we use cookies to help us understand your preferences based on previous or current site activity and save your preferences for future visits. We compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. The website can also use cookies to help keep track of items you put into your shopping cart including when you have abandoned your cart and this information is used to determine when to send cart reminder messages via SMS. We may also use trusted third-party services that track this information on our behalf. However, this excludes text messaging originator opt-in data and consent; such information will not be shared with any third parties.


Third-party disclosure
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third-party links
We do not include or offer third-party products or services on our website.

Google Analytics
We use a tool called “Google Analytics” to collect information about use of this site. Google Analytics collects information such as how often users visit this site, what pages they visit when they do so, and what other sites they used immediately prior to visiting to this site. We use the information we get from Google Analytics to improve the site and get a better understanding of Samuelsohn’s web audience. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this site, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to this site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. You can prevent Google Analytics from recognizing you on return visits to this site by disabling cookies on your browser.

California Online Privacy Protection Act
CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require a person or company in the United States (and conceivably the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy. - See more here

According to CalOPPA we agree to the following:
Users can visit our site anonymously. Once this privacy policy is created, we will add a link to it on our home page or as a minimum on the first significant page after entering our website. Our Privacy Policy link includes the word 'Privacy' and can be easily be found on the page specified above. Users will be notified of any privacy policy change on our Privacy Policy page. Users are able to change their personal information by email us at the contact email below.

How does our site handle do not track signals? 
We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third-party behavioral tracking? 
It's also important to note that we do not allow third-party behavioral tracking.

COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under 13, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation's consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.

We do not specifically market to children under 13.

Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify the users via email
      • Within 7 business days

We also agree to the Individual Redress Principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors. 

CAN-SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations. We collect your email address in order to: 

We collect your email address in order to:
      • Send information, respond to inquiries, and/or other requests or questions.
      • Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
      • NOT to use false or misleading subjects or email addresses. 
      • Identify the message as an advertisement in some reasonable way. 
      • Include the physical address of our business or site headquarters. 
      • Monitor third-party email marketing services for compliance, if one is used. 
      • Honor opt-out/unsubscribe requests quickly. 
      • Allow users to unsubscribe by using the link at the bottom of each email. 

If at any time you would like to unsubscribe from receiving future emails, you can email us.
     • Follow the instructions at the bottom of each email and we will promptly remove you from ALL correspondence.

Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below.
Samuelsohn
Tel: (800) 361-3696
Fax: 514-272-2344

Last Edited on 2020-06-15